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Frequently Asked Questions

  • Can I cancel my maintenance contract at any time?
    For contracts of indefinite duration, a notice period of one full calendar month applies.
  • Do you handle green or dirty pools?
    Yes, we provide recovery services to restore water clarity and balance, no matter the condition.
  • Do you build custom-designed pools?
    Absolutely. We design and construct pools tailored to your specific needs, style, and space.
  • How long does pool construction take?
    This is depending on the design and site conditions. But we'll also include the construction time in our estimate
  • Do you offer weekly pool maintenance?
    Yes, we offer weekly maintenance packages that include cleaning, chemical balancing, equipment checks, and detailed service reports.
  • Do you supply pool accessories and parts?
    Yes, we offer a wide range of pool accessories, equipment, and spare parts in our supply shop.
  • What does your pool maintenance service include?
    Our service includes water testing, chemical treatment, surface cleaning, equipment inspection, algae prevention, and more.
  • Is emergency pool service available?
    Yes. For urgent issues, our office number (7240201) is available 24/7 for emergency situations.
  • Are you insured?
    Yes, we are fully covered by a professional liability insurance (AVB) for all services we provide.
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